Can I get my money back if I'm not satisfied with my eBay purchase?

Does eBay have a satisfaction guarantee? Can I return products to eBay? Will I get refunds from eBay? Does eBay have a money-back guarantee?
Money-back guarantee policy rating: 5.0 - 1 ratings

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Yes, eBay does offer money-back guarantee.
Knoji Staff
138
Posted Nov 21, 2018

Yes, eBay has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page.

Also visit their homepage to learn more about eBay.

Learn more at ebay.com.

Shopping tip: (December 14, 2018): Use promo code PICKDADSGIFT to save 20% off at ebay.com — redeem it here. You can also view more eBay promo codes.

As of Friday, Amazon.com is also offering 80% off eBay items on their website.

Update: we've found 1 more auction & trading stores that currently offer money-back guarantee and 589 online services that are offering money-back guarantee . You can also view all 3,436 stores that offer money-back guarantee across all categories.

This user rated eBay's money-back guarantee policy: 5.0
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About eBay

eBay is a major auction & trading company operating the e-commerce site ebay.com. eBay sells its products and services in the auction & trading vertical, offering discounts and promo codes to its customers infrequently. eBay has good ratings among shoppers on Knoji, with 56 ratings and an average rating of 4.0 stars. eBay scores very highly compared to other brands in the auction & trading industry, providing 24 e-commerce features to better serve its customers.

eBay's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
No
It appears that eBay may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Yes
eBay offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that eBay may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that eBay may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that eBay may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that eBay may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
eBay supports a promo code box on their website. Check the eBay promo codes page for the latest coupon codes from eBay. Read full answer >>
Sales:
Yes
eBay runs a clearance and promotions page on their website. Check the official eBay sales page for the latest discounted prices and sales directly from eBay Read full answer >>
Black Friday Ad:
Yes
eBay offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
eBay offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that eBay may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
eBay offers their own coupons and promotions page on their website. Check the official eBay coupons page for the latest offers directly from eBay Read full answer >>
Student Discounts:
Maybe
It appears that eBay may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that eBay may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that eBay may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that eBay may not offer price matching currently. Read full answer >>
Competitor Coupons:
No
It appears that eBay may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that eBay may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
eBay offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
eBay offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
No
It appears that eBay may not offer gift cards currently. Read full answer >>
Loyalty Programs:
No
It appears that eBay may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that eBay may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that eBay may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that eBay may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that eBay may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that eBay may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that eBay may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
eBay offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that eBay may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
eBay offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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